Terms & Conditions
1. GENERAL
Zyra operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to Zyra. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms & Conditions.
We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting on the website.
2. PRODUCTS & AVAILABILITY
All Zyra products are hand-embellished and produced in limited quantities.
Due to the nature of handcrafted detailing:
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Slight variations in colour, embellishment, or finish may occur
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These variations are not considered defects but part of the design’s unique character
Product availability is limited and subject to change without notice. Once a product is sold out, it may not be restocked.
3. PRICING & PAYMENT
All prices are listed in GBP (£) unless stated otherwise.
Prices do not include shipping costs, which are calculated at checkout. We reserve the right to adjust pricing at any time without prior notice.
Payment must be completed in full before an order is processed and shipped.
4. SHIPPING
All orders are shipped from the UK.
Processing times typically range from 2–4 working days, excluding weekends and public holidays. Delivery times may vary depending on destination and courier service.
Zyra is not responsible for delays caused by customs, courier issues, or unforeseen circumstances beyond our control.
5. RETURNS & EXCHANGES
Due to the delicate, hand-embellished nature of our products, all sales are final.
We do not offer refunds or exchanges.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:
📧 contact.zyralondon@gmail.com
Each case will be reviewed individually.
6. PRODUCT CARE & RESPONSIBILITY
Zyra bags are designed for occasional, dressed-up wear.
We are not responsible for damage caused by:
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Improper handling or storage
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Exposure to water, perfume, oils, or chemicals
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Normal wear and tear
Please follow the care instructions provided to preserve the quality of your bag.
7. INTELLECTUAL PROPERTY
All content on this website — including images, text, logos, and designs — is the property of Zyra and may not be copied, reproduced, or used without written permission.
Unauthorized use may result in legal action.
8. LIMITATION OF LIABILITY
Zyra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the purchase price of the product.
9. GOVERNING LAW
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
10. CONTACT INFORMATION
For any questions regarding these Terms & Conditions, please contact: